Yes, all the products we sell are new and complete with box and kit.
Yes, all the products we sell are 100% original. We would like to point out that each product is subjected to a rigorous authentication process before being put on sale which guarantees its total authenticity.
Yes, we have sneakers that start from 35 up to some that even reach 49!
Inside the package you will find the ordered product and our inevitable Madonnina Resell stickers.
Visit the “Product Search” section on the site and fill out the form. Alternatively you can contact us directly on Whatsapp at +39 3780817774
SHIPPING
All products are delivered with insured and tracked express shipping which guarantees maximum speed.
The shippers we rely on are UPS, SDA and BRT.
Delivery times are: -Italy: 24/48h -Europe: 3-4 working days
Yes, at the time of order checkout the physical store located in Milan will be visible where you can collect and possibly pay in cash for the product you have chosen.
In this case, after having verified that the package has been definitively lost, we will refund the buyer in full.
No, all products are shipped in an additional box which fully preserves the integrity of the shoe box.
PAYMENTS AND RETURNS
We want the purchase of your favorite sneakers to be convenient, safe and fast. For this we accept the following payment methods:
Credit/debit card (Visa, MasterCard, American Express, PostePay, CartaSi...)
Apple Pay
PayPal (with the possibility of paying in 3 convenient interest-free monthly installments)
Cash on delivery (cash payment upon delivery)
Bank transfer (contact us on Whatsapp at +39 378 081 7774 or by email at info@madonninaresell.com)
Yes, we are the first resell store in Europe to accept cash on delivery. You can choose this payment method by selecting "Cash on delivery" at checkout.
Yes, it is possible to request a return within 30 days from the date of receipt of the goods without the need for any reason. Once we receive the product back, we will issue a full refund by bank transfer/credit card/PayPal.
OTHER
Yes, we only buy completely new and original sneakers. To sell them you can fill out the form on the site in the "Sell with us" section or contact us on Whatsapp at +39 3780817774
Yes, all our customers, after publishing an Instagram story with the product purchased from us, are entitled to a €15 discount on their next purchase.
For any type of information you can contact us on Instagram or on Whatsapp at +39 3780817774