Yes, all the products we sell are new and complete with box and kit.

Yes, all the products we sell are 100% original. We would like to point out that each product is subjected to a rigorous authentication process before being put on sale which guarantees its total authenticity.

Yes, we have sneakers that start from 35 up to some that even reach 49!

Inside the package you will find the ordered product and our inevitable Madonnina Resell stickers.

Visit the “Product Search” section on the site and fill out the form. Alternatively you can contact us directly on Whatsapp at +39 3780817774

We process our orders with the utmost care to ensure quality and speed.

Order processing:

1–2 business days for quality control and packaging.

Order fulfillment and shipping:

Specific fulfillment times are always indicated during checkout.

Custom Products:

Require at least 2 additional business days for customization (timelines may vary).

Delivery times from courier pickup:

• Italy: 48–72 hours
• Europe and Switzerland: 3–4 business days
• Asia and America: 5–7 business days

Note: Times may vary based on product availability and peak demand periods (e.g., Black Friday, holidays).

Yes, at the order checkout, the option for collection points located in Milan, Nola (NA), Matera, and Vasto will be visible, where you can collect and potentially pay for your chosen product in cash or by card.

In this case, after confirming the package has been definitively lost, we will fully refund the buyer or send a new item.

No, all products are shipped in an additional box which fully preserves the integrity of the shoe box.

We want the purchase of your favorite sneakers to be convenient, safe and fast. For this we accept the following payment methods:

• Credit/debit card (Visa, MasterCard, American Express, PostePay, CartaSi...)
• Apple Pay
• PayPal (with the possibility of paying in 3 convenient interest-free monthly installments)
• Cash on delivery (cash payment upon delivery)
• Bank transfer (contact us on Whatsapp at +39 378 081 7774 or by email at info@madonninaresell.com)

Yes, we are the first resell store in Europe to accept cash on delivery.
You can choose this payment method by selecting "Cash on delivery" at checkout.

Yes, it is possible to request a return within 30 days of receiving the goods without needing to provide any reason. Once we receive the product back, we will issue a full refund for the item to the payment method used for the order or via bank transfer/PayPal.

Yes, we only buy completely new and original sneakers. To sell them you can fill out the form on the site in the "Sell with us" section or contact us on Whatsapp at +39 3780817774

Yes, all our customers, after publishing an Instagram story with the product purchased from us, are entitled to a €15 discount on their next purchase.

For any information, you can contact us on Instagram or via WhatsApp at +39 3780817774